Legal
Privacy Policy
Last updated: July 2026
Information We Collect
When you visit peno.in, we may collect information you provide directly (name, email, phone, shipping address when you place an order or submit forms), and information collected automatically (browser type, pages visited). We use this to fulfil orders, improve our services, and communicate with you about your purchases.
How We Use Your Information
We use collected information to process orders, respond to your inquiries, improve our website and services, send order and delivery updates, send relevant communications (with consent where required), and comply with legal obligations.
Payment Processing
When you pay on peno.in, your payment is processed by Cashfree Payments India Private Limited via Cashfree Checkout. Card, UPI, and net-banking details are entered on Cashfree's secure interface and are not stored on PENO's servers. We receive only the information needed to confirm your payment and fulfil your order (such as payment status and a transaction reference).
Cookies
Our website uses cookies to enhance your browsing experience and keep your cart session. You can disable cookies in your browser settings, though some features may not work correctly. Analytics cookies (Google Analytics and Meta Pixel, when configured) load only after you accept the banner. You can withdraw that consent at any time from the site footer.
Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share data with trusted service providers who help us operate the store — including Cashfree for payments, our email provider for order confirmations, and our hosting providers — subject to confidentiality and data-protection obligations.
Data Security
We implement reasonable security measures to protect your personal information. Payment card data is handled by Cashfree under their security standards; PENO does not store full card or UPI credentials.
Your Rights
You have the right to access, correct, or request deletion of your personal data. Contact info@peno.in.
Contact
For privacy inquiries: info@peno.in or 8th Floor, Asiana Plaza, Budha Marg, Near GPO Golambar, Patna, Bihar 800001, India.